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Title: Membership Sign-Up Problems Post by: netlink.rtubb on August 08, 2007, 08:27:55 AM Hi,
I signed up for UKita Membership back on the 18th June - filling in the relevant form on the web-site, and then receiving an automated e-mail back to say my application was being processed. Since that time I've had one response to my numerous e-mails enquiring about "what happens next". Unfortunately, said e-mail was infected with a virus and so I couldn't read the contents as it was blocked by my filter! I tried e-mailing the sender at UKita to advise him of the virus problem, but again didn't get a response back. I've now received an invoice through the post, along with a Direct Debit form, but I'm very concerned that if I'm not able to contact anybody at UKita at this stage, exactly what are the benefits of membership going forwards! Is this unusual? Would appreciate any advice on how to contact UKita if e-mail is not a viable option, or how to proceed in general. Regards, Richard Tubb. Title: Re: Membership Sign-Up Problems Post by: Bob Boyd on August 08, 2007, 09:38:26 AM Hi Richard
We have not been notified of any problem from any other source. You can contact the office at any time on 0121 5069320 email either, [email protected] or [email protected] please let us know how you get on. regards Bob Boyd Title: Re: Membership Sign-Up Problems Post by: netlink.rtubb on August 08, 2007, 10:21:05 AM Thanks Bob.
Sent an e-mail to [email protected] last night again but got this error (perhaps a temporary issue, but uncertain if my mail got through yet):- " ********************************************** ** THIS IS A WARNING MESSAGE ONLY ** ** YOU DO NOT NEED TO RESEND YOUR MESSAGE ** ********************************************** The original message was received at Tue, 7 Aug 2007 21:49:26 +0100 (BST) from securereceive.lawyersonline.co.uk [81.31.99.56] ----- Transcript of session follows ----- <[email protected]>... Deferred: Operation timed out with ukitaserver.ukita.co.uk. Warning: message still undelivered after 4 hours Will keep trying until message is 5 days old" Unfortunately, the other e-mails I've sent to [email protected] and [email protected] didn't get any sort of bounce - so I can only presume they arrived but went unanswered? Appreciate the confirmation of the contact details - I'll report back on my progress. Regards, Richard Tubb. Title: Re: Membership Sign-Up Problems Post by: netlink.rtubb on August 08, 2007, 08:41:42 PM Hi Bob,
Have now received an e-mail from Tom with my membership pack. Would be interested to know where the communication failed before hand though - but appreciate the help moving things forwards. Regards, Richard Tubb. |