Profile
INTERCONTEC provides Computer Services,
Hardware and Software at sensible prices.
This includes PCs, Printers, Internet
Broadband Access, Website Hosting, Computer
Networks, Installation Support and User
Training.

Our expertise is the day-to-day management
of IT infrastructures for our clients in
respect to network design and server &
workstation security.

INTERCONTEC supports this comprehensive
service by offering:

- Support, Training & Consultancy
It is common knowledge that the world of IT
is a continually changing business and with
it comes the necessity for operational staff
to be trained in new systems and technology.
INTERCONTEC offers a comprehensive range of
support and consultancy, which can be
tailored to suit the needs of your staff and
business. We can arrange courses on the
majority of software packages, and we will
also be pleased to discuss desktop support,
which offers staff with IT responsibility, a
direct route in order to resolve a problem,
minimising downtime of your business.

- Hardware & Peripherals
INTERCONTEC can handle all your hardware
requirements, ensuring you save time and
money. Our products are only sourced from
approved suppliers and you can be sure only
the most reliable products will be selected
to enable your organisation to obtain
maximum performance. All equipment can also
be installed and maintained by experienced
engineers.

- Software & Supplies
INTERCONTEC is your one stop shopping route
for all computer supplies, including
software, media storage and consumables for
laser and inkjet printers, such as drives,
disks & CDs, optical & 3.5” disks, data
tapes, cartridges, ribbons, toners & drum
units. With our competitive prices and next
day delivery, we can save you time and
money. In addition, from a quick analysis of
your monthly or quarterly consumables usage,
Platinum can offer you a stock management
service, ensuring your essential supplies
are automatically replenished, allowing your
business to run smoothly.

- Maintenance & Repairs
INTERCONTEC, in cooperation with Platinum
Computer Solutions, provide bespoke
maintenance contracts to suit all customer
needs and financial requirements. A four-
hour response is recommended for essential
business hardware, such as file servers,
communication equipment and system printers,
whilst an eight-hour response is best suited
to peripheral equipment such as PCs. A
Labour Only (LO) service provides the
opportunity for an estimate to repair or
replace, and a Return To Base (RTB) option
is ideal for customers with non-essential
kit who do not require loan equipment.
Platinum have invested in highly qualified
and motivated personnel who have the skill
and determination to offer you the very best
solutions.
A professional advisor is at hand to
evaluate, advise and resolve all your
technical issues. Their fully equipped UK
Technical Centre with in-house repair
workshop and parts logistics, ensures you
receive effective assistance through a
national network of engineers.
Your company can be rest assured that your
calls for help, or advice, will be dealt
with proficiently, with the least amount of
disruption to your business and staff.

Accreditations held by INTERCONTEC
UKita Quality Mark Accredited 2007/2008